START AN YAHOO STORES

INTRODUCTION: WHO IS USING A YAHOO STORE AND WHY YOU SHOULD
TOO
Have you
considered the key benefits of using a Yahoo! Store? Most people do not realize the true value that
this one, simple tool can do for their business.
One of the most common reasons to
turn to this type of ecommerce solution
occurs when you want to take your offline business and start selling online. Imagine the local hardware
store or the local print shop. While
their business may mostly be through local community users, there could be a market for them in the online
world, too. Because of the growing
need for stores to turn to the web to increase their business, companies such as Yahoo! have come to the
rescue with number of programs
that make it very easy for the business to come on the web.
Why Yahoo? Many people would ask
this question, but most will not ask who
Yahoo is. You may use them on a daily basis for your search engine functions. You may visit their homepage to
get your daily feed of the news. You
may even turn to the organization to get your email. The fact is, the company is large and growing and
it is well trusted. When you turn to
Yahoo for your ecommerce needs, you get a quality product at an affordable rate.
You may be wondering why Yahoo is
the company to turn to. The answer is
actually quite simple. Other companies are having a lot of success using the ecommerce solutions that Yahoo!
Store has to offer. You may know a few of these
companies, for example:
·
Oakland Raiders, a professional football
team
·
Simple Human
·
Ben & Jerry’s ice cream
·
American Pearl
·
Lance Armstrong Foundation
·
These big businesses and
organizations are turning to this particular
company for their web solutions. This is one reason
that you should too.
One thing not to worry about is
the cost. Yahoo! Store is highly affordable
and provides you with a wealth of services for what you are investing
in. If you have something
to sell, it is
always a good idea for you to choose an organization that is well known and is affordable because you
are likely to get a product
you can trust.
Check out these other reasons
to turn to Yahoo! Store for your needs:
·
You get virtually everything you need to put
your business on the web.
Everything is included in one tool to make the process that much easier for you.
·
You get help along the way if you need it.
·
Each step in the process is easy to do. You do
not need any HTML experience, or
any idea what web hosting is to get started. The product is very easy to use.
·
You get the tools you need to start ranking in
the web. This allows you to get
your business online quickly and to start seeing a profit from
it.
However, there are a few things
to learn along the way, before you can start
to invest in this product. You do want to ensure that Yahoo is the best option for you and that the company’s
product will work with your particular
needs. Keep in mind that most people will have no problem achieving
this goal.
The information in this book will
teach you about Yahoo! Store and how to get
your business online using it. Keep in mind that product packages, discounts
and sales may be available frequently from Yahoo!
Store.
Therefore, you
do want to check out the latest information available before you begin to invest or use the product. In general, Yahoo
is all about offering the best price,
for the best features available.
Like the other
businesses that are using this product and ecommerce solution to get their business
online, you can do so too.
WHAT IS YAHOO
STORE?
There are two important questions
to learn the answers to from this chapter.
What is Yahoo! Store and Is it right for me? If you can answer those, you know you are well on your way
to investing in this company’s product.
Here’s a roundup of what Yahoo!
Store has to offer to you in a nutshell:
·
It provides you with the web hosting you need to
get your business on the web.
·
The company provides you with the software you
need to build a catalog.
·
It provides you with the marketing tools you
need to get your business out in front
of people who will buy from it.
·
It provides the management tools to help you to
oversee and monitor the success of your business.
·
You also get access to something called Yahoo!
Shopping. With this service, you
get access to incredible amounts of traffic, which are just visitors and buyers to your site. Most sales come from this resource!
So, what does this all mean to
the business owner who wants to get his or
her business off the ground and online? In short, having a Yahoo! Store website allows you to do just that but in
a simplistic way so that you are not overwhelmed by the process of getting
your business up on the web.
In short, a Yahoo! Store website
is a type of ecommerce platform. You are able
to sell your products and services through this store as you would in the off line world. However, with Yahoo!
Store, the company gives you more
security and more dependable services and features that other companies may not. For example, the
shopping cart system used is highly recommended
because it is an easy tool to use by your customers and works well from the
business owner’s standpoint as well.
Although the Yahoo! Store is
incredibly easy to use as a tool for getting
your business online, some people do invest in having a professional web designer set up the site. This is an
additional cost, and it will require a third
party to do so, but the fact is, you do not have to use that service to reap
the benefits of a Yahoo! Store.
TOP PRODUCTS
Yahoo! Stores do best when they
sell a popular item that people go online to
buy. For example, if you head online to purchase electronics, a Yahoo! Store is a great place to visit. You will
find numerous products to choose from
and you are likely going to find just what you need. Keep in mind that your store is just one of many that
will be on the site, called the Yahoo! Mall.
Imagine if you will visiting your
local mall. You walk in, walk around and walk
into various stores. If you have come to the mall to purchase something specific, such as a pair of
shoes, chances are good you my visit a
few different stores. You want to see what your options are and you want to choose what works best for your
particular needs. You may do a little bit of price shopping too.
The same is true when you visit
the Yahoo! Mall. Keep in mind, there is not
a website out there called the Yahoo! Mall. Rather, this term describes the numerous online stores that are
selling products to consumers through the use of a Yahoo! Store. In other words, there is not going to be numerous retailers lining up with you to get each person’s business.
Your Yahoo! Store does stand-alone.
Check out Yahoo! Shopping. When
you go to this website, you will find a wide range of
stores. Each of these
are using Yahoo! Store to operate.
What is fantastic about this is
that the Yahoo! Shopping location is a one stop
shop for just about anything you can buy online. Do you have something different or interesting to
offer? If so, this is the place to get it listed
so that you can easily start taking advantage of the traffic pouring in to this website.
Keeping that in mind, you may be
wondering what types of businesses do best
in a Yahoo! Store. You will find hundreds of options, of course. For example, the Lance Armstrong Foundation is
a very specific brand and their
products are very limited. On the other hand, some companies do very well by offering a full line of
unique items for people to buy. There is variety
and there are a number of ways for you to use this store to benefit your business.
Again, those
stores that sell products that people shop for online are going to do best
with the Yahoo! Store.
What do you shop for online?
·
Clothing
·
Shoes
·
Electronics
·
Books
·
Health foods or supplements
·
Jewelry
·
Advertising packages and marketing services
This really is
only a small portion of the types of stores found on Yahoo! Store.
Remember that most businesses will do well here.
WILL YOUR BUSINESS WORK ONLINE?
Yahoo! Store
works for many businesses. Ask the following questions about your business to determine if you should be using Yahoo!
Store to get your business on the
web.
·
Does your business sell a product that can be
sold over the web? A physical product
will do best on the
site.
·
Do you have products that are in demand in the
online marketplace? To find out, do
some keyword research using some of the
tools available. If people are searching for products like yours, getting
them into your Yahoo! Store can be a profitable option.
·
Do you want to start a drop ship business but
you are not sure how to get it online?
Yahoo! Store can work in this particular case, too.
If these things sound like things
that you would like to do, then investing in
a Yahoo! Store is a good place to start. It could be the best option for you regardless of what your goals are. If
you are ever unsure about your business
and Yahoo! Store, simply check out the company’s website shopping.yahoo.com and check out your competition. If they are
doing well online, your business
is likely to do the same too.
YAHOO!
STORE MERCHANT SOLUTIONS
At the time of this writing,
Yahoo! Store was the web host for 500 more
ecommerce businesses than the competition. That says a lot since there are thousands of companies out there all
trying to compete for your business.
When you invest in the Standard
or the Professional plans offered by Yahoo!
Store, you really get to take advantage of some amazing products and services. Check out some of the reasons
why this ecommerce solution is the best
bet.
STORE DESIGN
BENEFITS
One of the first things you will
encounter when it comes to Yahoo! Store is
the actual development of your store.
You need to get your store
online.
This process is excellent for
providing you with an easy method. Later, we
will take a look at some of the benefits of hiring a professional to
help you with the design of your
store, but before that, take a look at some of the plan features here.
·
You are able to design a professional looking
website. That speaks volumes for
your business. To do this, you will be able to use a Yahoo! Store wizard tool. The store design tool is quite simply
a step by step tool that takes you
through the process one step at a time.
·
In addition, each of the pages you create for
your store are going to be search
engine friendly. This means that the pages are set up in such a way to allow search engines to easily work through the
site, page by page, and to rank it.
Search engine optimization helps your website to be found by those searching for it or searching for similar websites.
·
Let’s say that you are interested in hiring
someone else to help with the design. On the other hand, you may be interested
in using other tools from other design programs. That is no problem since Yahoo! Store supports
third party tools on the site.
Now that you have used the tool,
you are able to get your storefront up. Now what?
GETTING YOUR PRODUCT CATALOG
UP
The next of the benefits that
comes from using Yahoo! Store is the product
catalog. Yes, there are other companies out there that offer product catalogs and some may be a
better option for you, but most businesses will do
just fine with the use of Yahoo! Store.
Take a look at what you can
expect. These are some of the benefits of the
product catalog:
·
You are able to manage up to 50,000 products on
your site for sale. That is a
sizable amount and most businesses will fit well within their range, even medium
sized businesses.
·
To get the products on the site, you will use a
step by step wizard. Like the tool
you used to set up the site, this tool takes over the process and makes it
incredibly easy to use.
·
For those who already have an existing
storefront online, you can easily
upload an existing product database to the system. That makes the process easy to benefit from, too.
The product catalog is like a
virtual version of the a paper catalog. It inventories
all of the products that you have for sale on your site. This catalog gives your website some
organization as well as structure. When someone
visits the site and is looking for a specific product, they can easily
find it because your catalog
has organized it properly.
SHOPPING CART AND CHECKOUT
Next, consider what happens when
someone visits your websites and browses
through the catalog. They see something they would like to buy and, what do they do? In the early days of
the Internet and shopping online,
people would simply call the company over the telephone and request
the product they saw online. However,
today, things are different.
Now, a shopping cart is used. A
shopping cart is similar to the type you might
find in a traditional grocery store. As your customer works through the store, he or she will find items
they wish to purchase. They then add the
item to their shopping cart. At this point, the item is tagged for their purchase. However, a shopping cart allows
the customer to keep shopping. They can buy more than just one item.
Once they are done shopping at
your site, they might have a few items in the
shopping cart to purchase. That is when the checkout process occurs. During this process, the customer is
able to verify their information, mailing address,
shipping methods and payment options
and the software
handles the transaction for them.
You do not have to swipe a credit card nor figure out shipping charges. This is done for
you.
With the Yahoo! Store, you are
able to do this using a variety of the features
found with the Yahoo! Store products. Here are some of the key benefits you may have with your Yahoo! Store
plan:
·
You will have single
or multiple page checkout
options.
·
You are able to set up your own fields during
the ordering process, which
simplifies the process for your end. It also makes it easy for your customers to get through
the checkout process.
·
The system automatically calculates the shipping
charges for you, based on the type
of shipping you offer and the selection of the
customer. It also handles
sales tax where it is applicable.
·
You can customize the layout of the pages. This
allows you to personalize your
business to make it stellar, or just the way that you want it to be.
There are some other nice
features about the Yahoo! Store set up. For example,
did you know that most people who are going to buy a product online will usually come back to the store
two or three times (sometimes more)
before they actually make the purchase? This is especially true about higher priced products such as
electronics. One of the features of the
Yahoo! Store is that you are able to set up the shopping cart to save the contents of the cart for up to two
weeks after the customer places the item
into it. Even if they close out their web browser, it will remember them when they come
back.
MARKETING AND PROMOTION
Now that you have your website up
and running, you cannot just sit back and
wait for the magic to happen. Rather, you need to get started on the next step in the process: marketing.
Most small business owners struggle with
the concept of marketing because it seems so daunting. However, when you utilize the features found in
Yahoo! Store, the process really does get easier.
Later in this book, we will
provide some more information about marketing
and how you can incorporate it into your plan, but first, let's mention
a bit more about what Yahoo! Store can offer:
·
It helps you with
search engine ranking.
·
It provides you with automatic submissions to
search engines such as Yahoo!
and Google.
·
It helps you with local listing services
·
It gives you some awesome
discounts to use for marketing needs.
But, that is not all. It is not
just about positioning yourself in the web that will help you to find people who will buy from you. Rather,
you also need to stand out from the
crowd. In other words, you want to make sure that your store has the means to do well. For this, Yahoo! Store
offers some excellent benefits:
·
They can help you
to create and use coupons on the
site.
·
They will help you with discounts for pricing
for particular timeframes or events.
·
They can help you to offer gift certificates.
·
They will help you with volume
discounts you may wish to use.
There are several other options,
too. The bottom line is that you will attract
people to your Yahoo! Store using the tools that the company has available to you. Many of these tools
are proven to be the most effective for nearly all who use them across
the web, not just with Yahoo!
Shopping.
WILL THIS WORK FOR YOU?
Many people ask
this simple but all-important question. Is this what I need to do well online? Here is a checklist of the basics you
need to start making money online.
1. You need to have
your website up and functioning properly.
2. You need all of your products
to be properly displayed
on the website so that they are enticing for others to view.
3. You
need the products you offer to be items that people want or items that you can somehow convince them
they want (such as marketing services.)
4. You
need to have a way for people to pick up items and purchase them,
such as a shopping cart.
5. You
need proper payment solutions so that customers can safely make
payment to you.
6. You need to be able to market your business so that
customers can find
you online.
7. You need to entice them with
special offers.
8. You need to be able
to analyze and manage your online site and ecommerce.
The good news is that Yahoo!
Store does all of this for you. You do not need
to worry about having the right tools and resources from two, three or more companies, which is what happens
when you try to set up a store like this through a new website.
As a merchant solution, this tool
is highly effective, but do not forget that
you have to do your part, too. By that, we mean:
·
You need to have a professionally designed
website and you need to invest in the
services of a professional to design it if you cannot do so yourself.
·
You have to actively participate in your
business. These are not self-serve online
businesses.
·
You need to treat your online customers with
just as much respect and attention as you do those who might walk into your local shop.
By taking the time to do this,
you will garner not just one sale from a person
who visits your Yahoo! Store, but you will also be able to get repeat sales from that customer over and
over again. That makes it highly valuable
and it makes repeat customers a profitable focus of your business.
Once you make
the decision to use Yahoo! Store, the next logical step is to set it up and to start using it.
However, it is also important to do this the right way.
SETTING UP
YOUR ECOMMERCE STORE
An ecommerce store will provide
your offline store or your new store concept
a place to grow and develop into a profitable opportunity for you. However, you do need to focus on what
this type of store requires of you to
set it up. If you were to set up a store through your own website, you would likely find yourself with countless
obstacles and numerous third parties to work
with.
With Yahoo!
Store, this process is very simple. In this chapter, we are going to take you through the process of
setting up your ecommerce store using Yahoo!
Store.
DESIGN THE STORE
FOR YOU
The first step in the process is
to design the store. As mentioned previously,
you have two main options here. You can hire someone to do the work for you or you can work on
building your ecommerce store yourself.
We recommend giving it a try if you have even just basic knowledge of what it takes.
Use the Wizard
The wizard provided by Yahoo!
Store is very simplistic and provides step
by step directions. Even those who have never attempted to set up a store will be able
to work through this process fairly quickly.
The wizard does allow you to
customize the design of your website. You can
choose logos, graphics and color schemes that work for your particular needs. In short, these tools
really do provide you with the options.
The nice benefit of using this
method is that you are using a system that
is designed to be used on Yahoo! Store. That means that the process is integrated, easy to do and most likely
successful the first time out the door.
Third
Party Tools
To make it easier on you, the
company has designed Yahoo! Store to be flexible enough
to allow you to use various other tools for designing your
website. Many
people have experience with a particular program and want to keep using that program
for their needs.
That is no problem.
If you have
your own design tool, you can use it easily. The most common option here is Dreamweaver, though most
any type of website design tool will work with
Yahoo! Store.
Have
Someone Else Do It
The next option for you is to
have a professional do the work for you. The
website design process can be complex, especially if you are not sure what it takes to get your site up or you
are unsure what you want on that site.
Some people simply want to hand
over this task to a professional because their
time is valuable. You may want to let a professional do the design work if you are looking for something
highly customizable that will not work otherwise.
In all of these
cases, the option is yours. You will find that the company is highly flexible in terms of allowing
third party products to be used on the site or allowing companies to design the site for you.
LOAD YOUR PRODUCTS
Once the website is done and in
place, the next step in the process is to load
your products. You may have a list of products that you would like to add to the company site. You may not. If
you do not, you will want to write
these out and ensure that you have great pictures of the products, too. Accurate descriptions using search
engine optimization are key to actually getting
sales.
You will need to produce the
names of your products as well as the descriptions
for each one. If you do not have this type of list available, do take
the time to design it with the following
in mind:
·
Use names that are descriptive.
·
Do research and use keywords
within the description.
·
Keep the description readable and make sure that
it sells your product. Do not overuse
keywords in place of a well written, sales
like product description.
·
Do research the products and know the specifics.
The more information you provide, the
more likely the consumer is going to buy from you.
·
However, keep descriptions as short as possible
and to the point. Do not use too much text here as people do not
like to read it.
·
Do invest in professional looking photos. This
is one of the elements that will
make the most impressive decision for the consumer. They expect for you to have great pictures!
All of your
details need to be placed into a spreadsheet. This spreadsheet will
then be used by the wizard to upload the data to the website.
Once you have that list of
descriptions, Yahoo! Store makes the process of getting that list of products online fairly easy. Like the
design process, the product upload
process also has a very easy to use wizard. This step by step wizard is designed to ask you questions, to locate your
files or information and to upload
it. It may take some time, depending on the amount of products you have.
Once you work
through this process, it only takes a matter of time to open your doors, virtually.
SETTING UP PAYMENT METHODS
Now, you move on to the payment
methods. Payment methods is a term used
to describe the methods in which you will allow customers who visit your website, place their product in
your cart and purchase it. There are several
options out there, and you should research them for their costs. However, you do need to do a bit of set up
work before you actually can get payment
methods set up on Yahoo!
Store.
First, you need to set up what is
called a merchant account. A merchant account
is a relationship you create with payment processers. Not just anyone can set up this type of account.
You do need to be an official business
operating in the United States (or elsewhere if allowed.) In addition, you will need to work through a series
of set ups which will allow you to verify
that you are a business
operating where you say you are.
The fact is, in order to provide
you with the ability to charge someone's credit
card, for instance, these companies need to verify that you do have a real business
and are trustworthy. The process
is painless.
With Yahoo! Store, the
recommendations are that you sign up for a merchant
account through First Data or through PayPal. If you have a PayPal
account already, this may be the
simplest of options
to start with.
Once you do
this, you can then choose the types of payment methods you would like to accept. With Yahoo! Store,
you can choose any or all of the following:
·
American Express
·
PayPal
·
Visa
·
Others, depending on your needs.
Once you select the choices you
want, then you can start to tell the Yahoo!
Store wizard what those decisions are. You will do this through a simple set up during the process.
If you do need to get a merchant
account, the good news is that it is very easy
to do. It should take you just a short amount of time to do so. It is recommended that you use both First Data
and PayPal, but even just having one merchant account
is enough.
If you already have an existing
merchant account, the good news is that Yahoo!
Store will provide you with the resources that you need to set your ecommerce store using that information. You need to ensure that this type of merchant account used is FDMS
compatible. You may also need to contact Yahoo!
Store's support to get your system set up.
From here, you just need to tell
Yahoo! Store which of the payment methods
you will allow your customers to pay with. This is as simple as completing a form within the wizard set
up. It takes minutes. People often wonder which options to choose, though.
It is highly recommended that you
give your customers as much freedom to
choose here as is possible. The fact is, if someone tries to pay with one type of credit card and you do not
support that credit card, the consumer may
have no other choice than to turn to your competition to purchase their products. Do some research to find
out what your competition is offering.
Chances are good, you will want to offer numerous options for payment.
Most are within
the same range of cost anyway.
ESTABLISH SHIPPING
METHODS
Now that your customers can
select items from your store and they can pay
for them, the next step in the set up process is to determine how they will receive those items. Anyone who has purchased anything
online knows that some companies
offer one or two shipping
options while others offer numerous. In terms of what
you should offer, determine what works for your customers.
In addition, keep in mind the
type of products you are selling. If you are
selling products such as computer parts, most people who buy these are trying to upgrade or fix a problem they
have. They need fast shipping and will
often pay a high price for it. On the other hand, if you are selling shoes, there may be less of a need for
overnight delivery (though wedding products may be
a different story!)
Like with all other steps in this
process, Yahoo! Store really makes it easy
for you to set up your payment needs with the company. All you need to do is to select which shipping carriers
you would like to offer to your customers. Moreover,
you will need to select your shipping rates.
When it comes to the shipping
carriers, most companies will want to work
with the most common and well-known companies, such as FedEx, USPS and UPS. You can visit the websites of
each of those companies to learn more
about their shipping options and how the process works for you in particular. Choose one or more of these
companies based on what they can
offer to you in costs and services. Most companies are fine with just using one company
for shipping.
Now that you know which company
you will ship with, consider what you will
charge for shipping. When you visit a website to make a purchase, you will likely be charged a shipping and
handling fee. What you may not realize
is that fee is not necessarily just a charge from the shipping carrier, but also has other factors
included such as the labor cost of the employees
who are doing the shipping for you. You can wrap other costs into
this cost, but there
are several things to keep in mind.
Ensure that you select shipping rates that
are based on:
·
The product you are selling's weight
·
The destination the product is traveling to
(especially when servicing orders
that are overseas)
·
The order total (less shipping when the total is
higher in some cases)
·
Your costs for shipping that product to the client
If you are not sure where your
shipping costs lie, take the time to factor
in the profit you need to make as well as the costs of each step of the buying process from the maintenance of
your website to the costs of paying
the shipping carrier. You may also want to look towards your competitors to ensure that your costs are
not too high or too far above where other competitors are.
Shipping charges are one of the
biggest sticking points for many customers.
For example, if you sell books on your new ecommerce site, the customer comes to the site, finds that
you have the book they want but your
shipping is expensive. They could spend ten minutes going to the local bookstore to get it instead. If your shipping
is affordable, chances are
good they will buy right then and there and avoid traveling to the actual
bookstore.
The good news is that Yahoo!
Store does a lot of this work for you. It will
help you to determine
what costs to charge. It also
will automatically
calculate and then display the
shipping costs to your customers when they
arrive at their shopping cart for payment.
Setting up shipping is really a
matter of making a few choices on the wizard
set up process. It is likely that it will only take you a few minutes to complete.
ESTABLISH SALES TAX COSTS
The next step in the process of
setting up your ecommerce website is to set
up the sales tax. Sales tax does not need to be paid by all purchases online. However, sales tax does differ
from one state to the next. This is why
it becomes very important for you to take into consideration what your state requirements are.
In most cases, if you sell to
someone within your own state, you will need
to collect sales tax from that person. On the other hand, if you are operating out of a state that is different
from the state of the customer, it becomes
the customer's responsibility to report the sales tax, generally at the time of paying income taxes.
Nevertheless, it is a good idea to check your state's tax code before moving forward.
You will then need to set up the
sales tax rates. Sales tax rates may different
from one area to the next. Find out what the rate is from your state's
tax authority and then
input this information.
The good news, again, is that
Yahoo! Store will help you with this process.
The wizard will help you to set up the tax rates properly so that you do not have any problems with the Internal
Revenue Service later. If you do have
questions or concerns about this process, the company's support services
are happy to help you.
In addition to this, the wizard
allows you to enter this information in and then
it will automatically calculate and then display the tax information in the customer's shopping
cart. This makes the
entire process simple.
Unlikely shipping charges, you
should not alter this number to be anything
but what it is legally supposed to be. You may need to revisit this
topic again later if there are
changes to your state's tax code that requires you to change the tax methods or collection amounts.
In general, this step also only
takes a few minutes to complete. Once you do
complete it, you usually do not have to think about it again, unless there is a change that needs to be made.
Be accurate, here, as it is vital to the overall function of your site.
THAT IS IT!
The good news is that you can
open for business after all of those steps
are complete. Sure, there may be several steps here, but they are all simple and usually take just a handful of
minutes to complete. The good news is that this last
step is still very simple.
Once you work through the wizard
provided by Yahoo! Store, you will find a
verification process. You just need to verify the information you have included thus far. Do not worry. If you
make a mistake, you can easily go back and change it.
Once you are sure that everything
is correct, you just need to click on the button
labeled "open for business.” Really, that is all it takes. Once you do that, you will have your site go live on
the Internet. You can immediately begin
taking orders and passing out information about your business. You are ready to go!
NEED HELP?
Do you need help through this
process? The good news is that it is available
online. You can work through the entire set up process yourself in the middle of the night if you would
like to. However, if you do run into problems,
you can contact customer support or customer service right away.
Service for those who are members
is available throughout the day and evening,
though customer service hours are limited to business hours. You will get online customer service
support 24 hours a day, 7 days per week.
There is a link within your wizard set up process, and on the website,
that will help you
to get help.
CHOOSING
THE RIGHT ECOMMERCE PLAN
Thus far, you have seen how
simple it can be for you to set up your ecommerce
site using Yahoo! Store. However, what you may not realize is that setting up this site is not as
clear-cut. In other words, you do have to make some decisions about what options
are available to you.
Thus far in this book, we have
provided information about how to set up the
ecommerce site and some of the benefits and features of the plans. However, the information may be different
from one plan to the next. The company
still provides these highly easy to use wizards and tools for the entire
process, but some plans offer more than others do.
Here we will discuss the
variations in the various plans offered by Yahoo! Store. Keep in mind that no prices are included since these do
change from time to time. In
addition, the company may change what each plan offers at any time, too. Therefore, always verify this
information on the website before you actually start using it.
CHECK THE DIFFERENCES
In this portion of the book, we
will compare the three plans that Yahoo! Store offers.
Their plans include:
·
Starter Plan
·
Standard Plan
·
Professional Plan
The company charges you a monthly
rate. This monthly rate is based on the
services that you choose to have access to and to use to set up and maintain your ecommerce business. Here,
let's talk about what you need and what you should
consider for your business.
·
Set Up Fees
There is a set
up fee for each of the plans. This fee is the same throughout.
·
Transaction Fee
This fee is a
percentage of the purchases made. The starter plan offers the highest price. The larger the company is, the more customers it is likely to get and
therefore the lower the per- transaction cost needs to be.
·
Recommended Plan
Here, Yahoo! Store gives you a
bit of a recommendation based on the amount of sales volume you except.
However, keep in mind that this is not all you should take into
consideration. You also need to
factor in the overall services you need. If you have a business making less than $18,000 per month, the
starter plan may be a good choice. If
your business is making up to $68, 000 per month, Yahoo! Store suggests the standard plan. For those businesses at
a higher level of monthly income,
the professional level may be the best choice.
·
Maximum Products
Across the board, this number
does not change. When you work with
Yahoo! Store, you are able to sell 50,000 products or less, no matter what size plan that you have. If
your business has more than this,
consider other options or consider setting up more than one Yahoo! Store based on the types of products
you have.
All of the service plans provide you with the following features:
·
Third party tools can be used on the site to
build your website and ecommerce website.
·
All allow you to upload product data to your
website, as discussed earlier.
·
All plans allow you to important a product
database that you may have from
another resource, such as another website that you have been using. Many people make the switch to a Yahoo! Store because
of its sure ability to work so well for you.
·
All customers have access to the ability to
customize their checkout page. This
is a nice feature because you do not have to worry about your business looking too similar to another, which could
cause the customer concern.
·
All plans do allow you to set up an affiliate
program. An affiliate program occurs
when you provide a product but you have other
people help you to sell that product, generally for a commission or flat fee. Affiliate programs are a great
way for you to get your new product
out into the Internet because people want to do business in this way.
·
All plans provide you with the ability to obtain
a merchant account so that you can
process credit card orders on your website. Never sign up with a company that does not provide this. It is a
must for strong sales online.
·
PayPal Express Checkout is another feature that
all plans will benefit from. This
allows people to feel more comfortable doing
business with you because they do not supply you with their credit card
information but rather
supply it to PayPal
directly.
·
All plans do allow you to select other payment
methods including money orders, PO's
and COD's, though some businesses tend not to
accept some of these.
·
All plans do offer inventory management tools.
This allows you to avoid overselling
a product that you simply do not have available to sell. That is a key factor for many people when it comes to managing
their store online.
So, where do the plans differ? They do a few ways:
·
Cross Selling
Cross selling is the process of
suggesting other items for sale on your
site that may actually benefit the buyer. This tool automatically suggests other products to the customer based on what they have already put into their
cart. If they choose one Dr. Seuss
Book, for example, the system may suggest another. This service is only offered through the standard and the
professional plan. It is recommended,
though, since it will raise your average order total.
·
Gift Certificates
Gift certificates are not
available through the starter plan, but they
are available on both other plans. If you plan to offer gift certificates, this is important but for
many online businesses, this is not a necessary feature.
·
Real Time Integration
The starter plan does not provide
for real time integration with the use
of backend systems. What this means is quite simply that the software program will go and check the
available inventory you have once the
customer places this in their cart. It is recommended that you have this feature if you are selling products that continuously run out or have a very
limited quantity.
·
Export Orders
to UPS WorldShip
This feature, which is not
available in the starter plan, really is an excellent
one for larger businesses who will have numerous orders on a daily basis. This product allows for you to batch send
products to UPS WorldShip to help
minimize your costs and to speed up your processing time.
As you can see, there is not a
lot of difference between the standard and the
professional plan in terms of what they offer. However, if you believe that you will have $68,000 or more in
transactions per month, upgrading to
the higher cost of the professional plan is well worth the investment. It will decrease the amount of money you
spend per month on the monthly fees.
Keep in mind that products and
services do change often. You do need to verify
this information as accurate before agreeing to the program. Of course, you can always contact customer
support to find out more information
about the plans as well as get guidance regarding the current offerings.
MARKETING YOUR BUSINESS
You have done
the hard work of getting your ecommerce website up and running. Take a deep breath because you have done the hard
part. The next part of the process revolves around marketing that business.
Marketing is a term used to
describe the process of telling others about
your business. Free and paid for marketing is necessarily in almost
every business because it provides
others with a way to find out whom you are and
what you have to offer them. If you do not stand up and scream who you are, no one will find you.
The good news is that Yahoo!
Store does a lot of that for you and with you.
In this chapter, we are going to look at the ways that Yahoo! Store excels in providing its members with the
ability to communicate their message to the
world.
SEARCH ENGINE
AID
One of the
first, and potentially one of the most important, first steps for a business is to get into the search
engines. Here is how a search engine works:
·
A person is looking for something. They enter
words into a search engine such as
Google or Yahoo! in the hopes of finding a specific website or a website that offers them what
they need.
·
The search engine has already made a file that
contains some of the most important
words associated with any site that their "web spiders" have crawled through. In other words, once your
site has been indexed by the search
engine, the search engine creates a file that
it can access later.
·
When that person types in words that are
associated with your website, the
search engine pulls open that file and then presents the information in a search engine results page to the
potential customer.
Your job is to show the search
engine the real importance of your website
so that when someone with your keyword or topic visits that search engine,
he or she will get a search
engine results page that includes a link
to your site. Most people who are
shopping online will do this type of search
for products they are hoping to buy. The better job you do of showing the value you add to the masses,
the more likely it is that your website
link will show up on that results
page.
So, how does Yahoo! Store help
you with this process? The first thing that
the company does is to provide you with automatic
submission of yoru site
to Yahoo! Search and to Google. As the two largest and most powerful search engines, there is little doubt
that you need to be listed in these services.
This process only alerts Google and Yahoo! Search to your website. It does not favor the results any.
It simply means that the website will be indexed.
Free Search
Engine Marketing
Free search
engine marketing is designed to provide your business with some basic resources to get it online.
The submission to the two search engines is a part of this service offered
by Yahoo! Store.
In addition to this, the company
also provides you with a free basic listing
in Yahoo! Local Search. If you have ever done a search online and have come across local listings for stores near
you, that is what Yahoo! Local Search
is. This is an important feature for anyone who is getting their business online but wants to draw people
in to their actual storefront as well.
For example, perhaps you are an
auto parts store. While you want to sell some
of your products through the Internet, you are still operating a local store. When a person wants to buy a
brake pad for their car, they may search
for "brake pad New York City." In doing that, they are looking specifically for a local company. If you
are operating in that city, your link will come up
in the local search. This is a very handy service.
In addition to this, you can pay
a fee and have a feature listing within Yahoo!
Local Search. This feature is simply a higher ranking in the search engine rankings within the local search
feature. Those that have a featured
listing are listed before those that do not. Simply, you are likely the place
that customers will call first if
you are listed first.
Search Engine Pages
Another of the free search engine
marketing tools offered by Yahoo! Store is
the aid they provide to you in creating search engine friendly pages. By this,
the company is talking about building in search engine optimization and creating pages based on good linking
structure. A variety of these factors will help you to improve
your overall ranking
in the search engines.
If you do not have any experience
with search engine optimization, it is a good
idea to take some time to learn about it. It will help you incredibly throughout the building of your online business.
They
Will Teach You
Here is another reason why you
should love this company and the service that
it provides to you. They provide you with what is called Sales and Marketing Education Center. This is a free
service provided to you that allows
you to learn the ins and outs of search engine optimization. You will learn
things like:
·
How to get more visitors
to your ecommerce website
·
How to build search engine
rankings for your website
·
How to use paid search
(something we will mention below)
·
How to take advantage of affiliate marketing
·
How to merchandise products on the site
·
Plus much more
This all inclusive training and
informational guide is something you will come
back to repeatedly to learn more. However, it only provides you with information about Yahoo! Store. You
should still explore other methods of
search engine optimization before you move on to other methods of marketing your business.
These free services are well
worth the investment alone, if you do invest
in the Yahoo! Store plans. Keep in mind, though, that paid marketing can also
be highly helpful.
PAID SEARCH
MARKETING TOOLS
Sometimes, you do have to pay for
marketing when it comes to online marketing.
Just like paying a company to create the sign over your actual building in your community, you need to
pay others online to get your message out and to attract visitors
to you.
Yahoo! Store encourages this, and
they should. The fact is, paid search engine
marketing resources can definitely help you to improve the way your store functions and improve the
overall results you get. To get you started, the company does offer some nice bonuses.
The first is Yahoo!
Search Marketing. The company provides you with a
$100 credit, unless you already
have a current Yahoo! Search Marketing advertiser
account. These fee funds are designed to allow you to choose specific keywords to rank with and then
to be listed on those search engine results
pages at a high level.
Paid marketing like this may
place your ad on other pages or it may increase your page ranking
in the search engine
results pages. The
bottom line is that this product
does provide you with the ability to get into
the face of your customers.
In addition to providing you with
a credit for Yahoo! Search Marketing, the company
also provides you with a $50 Google AdWords credit. This works in the same way, but is designed
specifically for Google instead. This too is not available to those who are
current Google Advertisers.
Do you need these services? In
most cases, they are a nice add on bonus and
will definitely help you to get noticed. Take advantage of the free services
and then decide if
you want to add more later
on.
In addition, you have access to
the Yahoo! Keyword Generator. This tool is
an excellent one to help you with choosing the right keywords to add to your
website as well as to help you with choosing
keywords for Yahoo!
Search Marketing and Google AdWords.
This generator tool allows you to
download the list of keywords that you learn
about, URLs and the product names as well, and then you can simply cut and paste that information into
the paid search marketing campaigns. It is that easy to use this tool.
SHOPPING PORTALS
As an ecommerce business, you need to get your website in front of other people. Specifically you are looking for
those people who are interested in buying
what you have to offer. This is why it is important to get listings on important shopping portals,
including Yahoo! Shopping.
As mentioned
earlier, creating your Yahoo! Store does not automatically get you listed in the Yahoo! Shopping
network. Rather, you will need to list
your products with this and other sites yourself. The most popular of these
includes:
·
Yahoo! Shopping (the company provides you with a
20 percent off default minimum bid)
·
Next Tag (Yahoo! Store provides you with a $50
credit towards this purchase to help
you to get started.)
·
Shopping.com (An all-important site, you get one
month free here with your Yahoo! Store account.)
·
Shopzilla (With this account, you get a $50
credit with your Yahoo! Store.)
These sites allow you to get your
products listed on them. These are some of the most
popular shopping destinations associated with the Internet.
People go to these sites
to get what they need.
OTHER TOOLS
Other marketing
tools offered by the company, of which you should take advantage of,
include the following:
·
A Store Grand Opening
Email
This may sound simplistic, but it
is one of the signature marketing tools
you can use when you open your Yahoo! Store. You get to announce your store to family, friends and others with a professional email that will automatically
match your store's design. You can
add a coupon to entice visitors and feature products in the email.
·
Email Marketing
Email marketing allows you to
promote your products to your customers
after they have signed up at your site to receive emails from you. Yahoo! Store does give you a tool to do this with
called Campaigner. You get this
feature for a low price on a monthly basis.
·
Newsletter Marketing
Newsletter marketing allows you
to send periodic emails to customers
regarding the products you are selling, sales or other information to get the customer back to the site. You do this through email. It is also a part of the
Campaigner product line and well worth the investment.
Of course, you do have the
ability to promote your business online and
offline on your own. You can pay for banner ads, distribute business cards, use word of mouth advertising and
even market your online business in
your offline store. However, the features offered here are some of
the most important for online
success.
THE
IMPORTANCE OF ANALYSIS
When it comes to building a
successful business online, you need to know
what is happening within that business at any time. Yahoo! Store
provides you with what they call in
depth analysis. As your business is running, you will want to know things such as who is visiting and what they
are looking at. This service is available, but you
have to know how to use it.
With it, you can:
·
Track the sales that you get from your site.
This includes seeing where your
revenue is coming from, the number of items you are selling and the number of orders you are taking. This is
helpful to pinpoint trends.
·
You can use it to identify how the traffic is
coming in to your site. You do this
through what is called referrers. This includes affiliates who may be helping you to gain business to your site.
·
Page views is also important. Here, you will
learn how many people visited the
page so that you can see which pages are doing the best for you.
This is basic information, but it
is information that you need to have in order
to do well on the web. You can then tailor your marketing around the trends you find.
YAHOO! WEB ANALYTICS
If you do decide to go with the
standard or the professional plan, Yahoo! Store
will provide you with Yahoo! Web Analytics. This is a much more detailed tool for you to use in tracking
the success of your business. With this
tool, you will simply be able to page through results pages that tell you what is happening with your site, including the following information:
·
You are able to see real time reports, as they
happen, and key performance
information that will tell you what is happening with your site at any time.
·
Use it to help determine what your top sellers
are and how often the products
on your site are
being viewed.
·
Make changes to your site so that you can get
more shoppers to buy from you. You
can do this by learn how and why customers do
not complete their order and to determine what pages make shoppers
leave.
·
You can also learn how visitors who get to your
site are using it. This way, you can
tailor the design and appeal of the site to better serve their needs. For example, you can track page views, first
time visitors, return visitors,
find out how they found your website, what
they did when they arrived
at your site and so on.
As you can see, these tools are
highly effective in providing you with information
in regards to how well your site is doing. However, you have to take the time to use them in order for
them to work. The good news is that most of these tools are very simplistic to use.
By tracking this information, you
can go back into your wizard for setting up
your site and make changes to it that you see fit. For example, you might notice that customers are visiting
one page and leaving the site from
there frequently. You can improve that page to make it more alluring or you may want to change
the web pages that point to that page.
It is recommended that you do
wait a few weeks after getting your site up
to start using these tools so that you can see a clear description of
what is happening with the site.
Nevertheless, use them. They are going to give
you incredibly important information that you
will benefit from.
Yahoo! Store provides you with
information, resources and tools to help you
to get your business on the web. Online ecommerce sites continue to grow by leaps and bounds and this is one
of the easiest ways for you to get your site on the
web.
It is true that you can hire a
professional to build a website for you and then
count on that professional to provide you with the information you need to get online.
They can build you a site, help you to get your products on it and even market it.
However, one thing that you do want to focus on is the benefit of being associated
with Yahoo!
Look at the features and benefits
that Yahoo! Store offers to you. What you
will find is that these features and discounts are well worth the investment all to themselves. In addition,
keep in mind that the company's
pricing is often very low compared to what you may pay for other
services.
Look at the ecommerce packages
currently available through Yahoo! Store.
When you get there, consider the options available and how well they will work for you. One thing many
people miss is the goal of creating a
Yahoo! Store using a professional company. Even Yahoo! Store itself offers resources to help you to find a web
designer that is affiliated with the
company. You can and should do this, but what you should not do is avoid setting your website up through this
service. The fact is, you will save
money and have a better final product.
Many people who use Yahoo! Store
have been able to get their businesses off
the ground faster and usually with better long-term benefits. This is one of the key benefits to using this
service. If you have yet to determine if
this is the right option for you, just check out the other clients who are using this
service. You will quickly see that
the right fit is the
easy one.
Set up your business with Yahoo!
Store. You will be able to start taking orders as soon as you hit that open for business
button!
![]() |
0 Comments