SOCIAL MEDIA MARKETING TIPS - PART 7
Tips for safety
1. Be
transparent while exercising caution.
Your subscribers will like it if
you are transparent. They will feel connected with you. But you must limit how
much information you withhold.
2. Only
withhold the physical address or office address of the company itself.
You are not obliged nor is it
safe to tell your subscribers your personal address or the personal address of
your employees. Only tell them the address of the company itself.
3. Only
withhold the company contact number, email, fax, etc.
Only the company contact
information should be advertised. Those of the employees should not be
disclosed to protect their privacy.
4. Avoid
heated conversation.
Not only is it unprofessional,
but it will not leave a good impression on your subscribers.
5. Keep
a record of possibly threatening comments from users.
If a post includes threats or
anything of the same degree, you should keep a record of it. A printscreen will
do.
6. Never
use a password that is easy to guess.
You do not know what hackers
might do to your account. Make sure that your password is something that cannot
be guessed.
7 Never
withhold the email address that is used to register the social media account.
This may all be that a hacker
needs to hack into a Facebook or a Twitter account. It should be kept private.
8. Use
a registration email that is different from the company email.
A hacker will normally attempt to
use the official company email thinking that it is used to open your company’s
Facebook or Twitter account.
9. Never
leave the account unattended in any computer.
10 Do
not forget to uncheck the ‘Keep Me logged’ in button.
Some people forget to uncheck
this box. As a result, their account gets hacked by the next person who will
use the computer. Good thing if it is found by a good person.
11. Avoid
logging in to public computers.
Even if you uncheck the Keep Me
Logged in button, there still ways for hackers to get your username and
password. A simple keylogger program will do the trick.
12. If
you must login using a public computer or a public network, try using the
onscreen QWERTY board when keying in the username and password.
Keylogger programs follow the
keystrokes that you make. They cannot read passwords and usernames that are
inputted using an onscreen qwerty keyboard. The downside is that people behind
you will see which characters you clicked.
13. Change
the password if you believe it has been compromised.
14. Remove
arguments between users.
Sometimes, the dispute may not be
between you and a user but amongst users themselves. Remove these as soon as
possible. Block them if necessary.
15. Set
a rules and conditions page.
Some people may not exactly
follow. But if you ban them, they will not be able to say that they were not
warned.
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